Join Premier Equipment as a Service Manager and drive exceptional service in a customer-focused role. Lead a team dedicated to maintaining equipment across Ontario.
In this pivotal position at Premier Equipment, you will manage operations, workflow, and customer interactions, ensuring a high-quality service workplace. As a people-first leader, you will develop talent while enhancing process efficiencies. Your operational acumen will be key to meeting performance targets and improving the customer experience.
Key Responsibilities:
• Develop and mentor technicians and service advisors
• Ensure customers receive timely and respectful service
• Establish and maintain service KPIs for the team
• Streamline operations and reduce equipment downtime
• Engage with internal departments for cohesive service delivery
Requirements:
• Experience managing a team of at least 6 service specialists
• Deep understanding of service operations and metrics
• Solutions-oriented with a customer-focused attitude
• Calm under pressure and decision-making abilities
• Bonus: Red Seal certification or industry-specific experience
Drive customer satisfaction and operational excellence as the Service Manager at Premier Equipment in Ontario.
J-18808-Ljbffr
📌 Premier Equipment Service Manager Role Ontario
🏢 Premier Equipment
📍 Ontario
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