Take on a crucial role at the College of Physicians and Surgeons of British Columbia as an Administrative Assistant handling complaints and practice investigations. This permanent, full time position emphasizes effective communication and sound judgment.

Reporting directly to the clinical manager, you will facilitate the management of new complaints, ensuring correct entry into CPSBC’s database. This role involves extensive collaboration with internal and external stakeholders, managing records and correspondence efficiently. You will play a key role in assisting with triage preparation and supporting the leadership team's operational needs.

Key Responsibilities:
• Organize and summarize recent complaint matters upon receipt
• Handle medical record requests and general correspondence




• Liaise with various departments for information requests
• Maintain a bring-forward system for key documents
• Assist in Annual License Renewal Form report generation

Requirements:
• Completion of grade 12 and office administration diploma
• Preferably have experience in healthcare or medical terminology
• Competent in Microsoft Excel, Outlook, and Adobe Reader
• Excellent proofreading and organizational skills
• Must demonstrate tact and confidentiality when handling sensitive information

Bring your meticulous attention to detail to CPSBC's energetic team focusing on complaint management.
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📌 Cpsbc Administrative Assistant, Complaints Focus British Columbia (Canada)
🏢 cpsbc
📍 Canada