Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.

Job ID: 26-25181
Job Title: UX Business Analyst
Location: 87 Sir William Hearst Ave., Toronto, Ontario M3M 0B4 (Hybrid)
Duration: 8 Months (With Possible Extension)
Client: Public Sector
Pay Rate: CAD $75-$80 per hour
Must Have:

- Significant experience designing online user experiences for complex digital solutions.
- Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
- Basic Knowledge in Microsoft Azure cloud platform
- Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams
- Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker
- 6+ years of experience in BA

Roles and Responsibilities:
1. Solution Development / Business Analyst, Level 3

Technical Skills:-

- Significant experience designing online user experiences for complex digital solutions.
- Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
- Proficient with industry standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision).
- Basic Knowledge in Microsoft Azure cloud platform
- Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams
- Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker
- Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.
- Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements.




- Knowledge and experience in current web usability and accessibility standards (e.g.WCAG 2.0 WCAG 2.1 Level A & AA) and best practices.
- Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design.
- Knowledge of Ontario digital government standards

People Skills:-

- Can work effectively independently and in a team environment.
- Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders.
- Excellent facilitation, presentation, time-management and problem-solving skills.
- Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
- Solid leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.

Analytical and Problem-Solving Skills:-

- Knowledgeable in design thinking, have a user-centric mindset and attention to detail.
- Creative, analytical approach and strong understanding of interaction design principles.
- Able to resolve issues in a timely manner, provide options and recommendations.
- Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.




- Understand business metrics and able to translate business goals and objectives into digital experiences.
- Able to prioritize change requests from clients and guide the team in determining how best to address them.
- Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

If this opportunity matches your experience and career goals, please share your most updated resume for consideration.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
#RTA

TPrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

📌 Business Analyst(26-25181) - Russell Tobin (Mississauga)
🏢 Russell Tobin
📍 Mississauga