RedArx Cyber Group seeks a skilled Desktop Support Technician who is passionate about solving technical issues and providing outstanding client support. In this position, you'll work remotely and on-site to resolve diverse IT problems.
As a Desktop Support Technician, you'll tackle hardware, software, and networking challenges while ensuring users have a seamless experience. Your role includes deploying recent workstations, managing Microsoft 365 environments, and troubleshooting network issues. You will have a significant impact by enhancing service delivery and client satisfaction across all support channels.
Key Responsibilities:
• Install, configure, and troubleshoot desktops and laptops
• Manage user accounts in Microsoft 365 and Active Directory
• Troubleshoot issues with networking, Wi-Fi,



and VPNs
• Create and maintain accurate documentation of support requests
• Participate in an on-call rotation and travel as necessary
Requirements:
• Minimum 2 years desktop support or MSP experience
• Proficient in Windows 10/11 troubleshooting
• Knowledge of TCP/IP networking fundamentals
• Strong critical-thinking and problem-solving skills
• Ability to lift up to 50 lbs
Leverage your technical skills at RedArx Cyber Group to support clients throughout Western Canada and enhance their technological capabilities.
#J-18808-Ljbffr

📌 Desktop Support Technician in Western Canada (Saskatoon)
🏢 RedARX Cyber Group
📍 Saskatoon