Tata Consultancy Services Canada Inc. is looking for a Business Analyst / Product Owner to lead customer experience initiatives and VoC programs.
You will own the product backlog, define metrics, and partner with stakeholders to shape improved customer journeys. Collaborating with CX, Marketing, Operations, Data and Technology teams, you will translate customer feedback into prioritized features, drive sprint planning and UAT, and ensure outcomes are achieved.
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📌 Cx & Voc Product Owner: Elevate Customer Journeys Toronto
🏢 TATA Consultancy Services
📍 Toronto
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