TP is hiring an Operations Supervisor/Team Lead in Toronto to direct and manage a customer service team and own performance across CSAT, quality, and KPIs. The role is fully onsite five days a week, with a focus on delivering high-quality service and operational excellence.
You will oversee team performance, coaching, and process improvements while ensuring adherence to SLAs and client requirements in a rapid-paced setting.
J-18808-Ljbffr
📌 Operations Team Lead Customer Experience Champion Toronto (Canada)
🏢 Tp
📍 Canada
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