Join a cutting-edge team as a Level 3 Network Support Engineer, delving into data science and autonomous infrastructure. This hands-on role will engage you in troubleshooting, packet analysis, and incident response. You will play a critical role in managing and maintaining enterprise infrastructure while leveraging your expertise in packet-level troubleshooting and data pipeline understanding. Collaborate with client teams to review and structure real-world network data, assisting in the development of AI-driven solutions. Key Responsibilities:
Review logs, configs, and telemetry from real networks
Label and classify network behaviors and incident patterns
Define schemas for large-scale data pipelines
Troubleshoot network issues with packet analysis tools
Interface directly with client teams across the Pacific time zone Requirements:
Experience as a Level 3 Support Engineer
Familiarity with enterprise networks and Wi-Fi troubleshooting
Proficiency in using Wireshark and tcpdump
Understanding how infrastructure data feeds into ML models
Authorized to work in the US or Canada without sponsorship Leverage your networking skills to impact AI-driven infrastructure solutions. #J-18808-Ljbffr