Location: Toronto, ON | Hybrid : 2–4 Days WFO | Duration : 12 Months

We are seeking a Salesforce Production Support Analyst with strong Salesforce development, administration, and production support experience, along with hands‑on nCino expertise.

Job Description:-

Key Requirements
3+ years of Salesforce Administration & Development experience.
2+ years of nCino Loan Management experience with knowledge of lending operations.
Solid hands‑on experience with Apex, Triggers, Batch Apex, Visualforce, Lightning, SOQL/SOSL .
Experience with Salesforce REST APIs, integrations, and data connectors .
Solid knowledge of Salesforce objects, workflows, security, reports, dashboards, and data models .
Proficiency in SQL and relational databases .




Experience troubleshooting production incidents, integrations, and Salesforce customizations .
Knowledge of SSL, SAML, and JWT certificates for system integrations.

What You’ll Do
Manage end‑to‑end production support , incident triage, troubleshooting, and resolution.
Support deployments, releases, hotfixes, and post‑release validation .
Administer Salesforce users, permissions, configurations, and settings.
Troubleshoot and optimize Salesforce applications and integrations .
Collaborate with business and technical teams to deliver reliable Salesforce solutions.
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📌 Salesforce Production Support Analyst Toronto
🏢 TEKGENCE
📍 Toronto