Shape the future of banking at EQ as the Strategic Vice President of Operations. This critical role drives the operational and transformational agenda across the Personal Banking portfolio.Reporting to the SVP, you'll partner with senior leaders to execute on strategic priorities while enhancing operational efficiency and compliance. Your leadership will facilitate business growth and ensure high-quality customer experiences, fostering a culture of accountability and innovation. Key responsibilities include overseeing contact centre operations and leading initiatives that improve service delivery.Key Responsibilities:
Partner with executive leaders on business strategy
Monitor and report on operational performance




Implement continuous improvement initiatives
Ensure operational resilience and readiness for growth
Foster collaboration across departments and stakeholder environmentsRequirements:
15+ years in financial services operations
Significant transformation management experience
Expertise in governance and regulatory compliance
Proven ability to influence executive decision-making
MBA or equivalent preferredJoin EQ Bank as a transformative leader driving operational success and customer-centric innovation.#J-18808-Ljbffr

📌 Strategic Vp Operations In Banking Toronto
🏢 eqbank
📍 Toronto