About the Company

SMC Group of Companies Inc. is currently looking for a passionate, self‑driven Tow Truck Driver to join their team.

Company: SMC Group of Companies Inc.
Job Title: Tow Truck Driver
Location: 92 Bentley Avenue, Ottawa, ON, K2E 6T9
Status: Regular; Permanent; Full‑time (3 Vacancies)
Start Date: As soon as possible
Salary: $36.50 per hour
Hours: 30 to 35 hours/Week (Night shifts needed)
Work Setting: On‑site

Job Description
Drive and operate tow trucks to move vehicles that are damaged or not working to a repair shops, impound lots or other designated locations
Attach and secure vehicles to tow trucks using chains, straps, winches or other towing equipment to prevent damage
Respond to roadside assistance requests and service calls from dispatchers or customers
Perform pre‑trip, en route and post‑trip inspections and oversee all aspects of vehicle
Maintain accurate records of services performed, time logs, and mileage
Communicate with dispatchers, customers, and other drivers using communication devices
Provide excellent customer service and ensure the safety of passengers and vehicles during towing operations
Perform minor roadside repairs such as changing flat tires, jump‑starting batteries,



or unlocking vehicles
Follow safety procedures and traffic laws while operating the tow truck
Keep the tow truck clean and in good working condition, report any mechanical issues

Qualifications and Skilled Skills
Experience: At least 7 months of previous experience in the position or related position
Education: Secondary (high) school graduation certificate
Valid commercial driver’s license (CDL) with a clean driving record
Valid TSSEA Tow license

Skills & Attributes
Well‑organized and skilled approach to customer service
Robust customer service skills with the ability to interact professionally with clients.
Mechanical knowledge to handle basic vehicle issues like jump‑starts and tire changes.
Familiarity with automotive repair is a plus.
Ability to work independently and make sound decisions in high‑pressure situations.
Fluent in English and solid verbal and non‑verbal communication skills.
Ability to work independently and under pressure.
Organized, flexible, reliable, effective interpersonal skills.
Fast‑paced workplace, work under pressure, tight deadlines.
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📌 Tow Truck Driver Ottawa (Canada)
🏢 smc]
📍 Canada