Join Pulse Vehicles as a Senior Manager of Customer Care Parts, impacting the ambulance and specialty vehicle industry from locations like Saskatoon or Beloeil. Champion operational support and drive parts availability for customer satisfaction.
As part of the leadership team in Customer Care & Aftermarket at Pulse Vehicles, you will oversee parts management for brands like Demers and Braun. Your role will emphasize growth, service quality, and digital initiatives critical for maximizing customer vehicle uptime.
Key Responsibilities:
Lead the North American Parts Business Unit's strategic direction
Develop profitable growth and pricing strategies
Manage inventory planning and optimization
Ensure high customer support and reduced vehicle downtime
Collaborate with cross-functional teams to enhance operations
Requirements:
Bachelor's degree in Business or a related field
7+ years in parts management and operations
Proven record of enhancing customer service experience
Robust experience with ERP and inventory systems
Fluency in English; French is a plus
Contribute to the success and efficiency of Pulse Vehicles, enhancing service and parts management.
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📌 Senior Manager Customer Care Parts Saskatoon
🏢 Crestline Coach
📍 Saskatoon
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