Elevate customer success in Canada with Motive as the Director of Success and Account Management. Focus on maximizing revenue and client satisfaction while leading a high-performing team.This strategic position involves overseeing account management efforts across a rapidly expanding customer base in Canada. You will leverage your extensive knowledge of sales and customer success to guide Account Managers in strengthening client relationships and increasing revenue. Collaboration with key internal teams is essential to streamline operations and enhance client experiences.Key Responsibilities:
Lead a successful Enterprise Account Management team across Canada
Drive retention and identify expansion prospects within accounts
Strategize on demonstrating business value to enterprise customers
Recruit and mentor top talent to enhance team performance
Collaborate with Sales, Product, and Customer Support teamsRequirements:
10+ years in SaaS or revenue-focused account leadership
4+ years managing customer success and account management teams
Proven success in expanding revenue within complex customer segments
Proficient in Salesforce and sales analytics metrics
Excellent communicator with a robust ability to influence stakeholdersMaximize the potential of client relationships and team success at Motive.#J-18808-Ljbffr
📌 Director, Success & Account Management At Motive Toronto (Canada)
🏢 Motive
📍 Canada
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