Transform your career with Lend Direct as a Financial Service Representative in Kitchener, Ontario. This role prioritizes exceptional service and sales in consumer finance.
As part of Attain Finance, you'll join a dynamic team that values innovation and customer satisfaction. This position involves helping customers navigate financial solutions through consultative sales techniques. You will also engage with clients on delinquency management while developing your skills in a cooperative workplace.
Key Responsibilities:
Deliver outstanding customer support during loan processes
Utilize consultative sales to identify customer needs
Handle inbound and proactive outbound calls effectively
Partner with customers on past-due account resolutions
Engage in training to enhance product knowledge and skills
Requirements:
Customer-centric attitude and service passion
Ability to communicate effectively and build rapport
Critical thinking and problem-solving skills
Willingness to learn current systems in a changing environment
Previous experience in customer service or sales is preferred
Elevate your customer interactions and financial expertise at Lend Direct.
J-18808-Ljbffr