Lead operational risk management as the Director of Operational Risk and Resilience with Manulife in Toronto. Drive resilience strategies and oversee comprehensive risk programs in a hybrid workplace.
As a member of the Strategy, Governance and Controls team, you'll be responsible for executing the Operational Risk and Resilience program at Manulife. This role demands expertise in retail banking and operational risk management frameworks, ensuring compliance with regulatory standards.

Experience in leading teams and managing cross-functional projects is key to successfully implementing controls that enhance operational resilience.

Key Responsibilities:
Develop and mentor a team of 7 risk professionals
Manage the Bank's Operational Risk and Resilience program




Execute Third Party Risk Governance initiatives
Conduct ongoing testing of regulatory controls
Design the Anti-Fraud oversight program

Requirements:
Experience in operational risk in financial services
Proven strategy development and implementation skills
Solid presentation and facilitation abilities
Knowledge of banking regulations and compliance
Self-motivated with project delivery ownership

Take on a pivotal leadership role to enhance risk management frameworks at Manulife, ensuring operational effectiveness and resilience.
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📌 Director Of Operational Risk At Manulife Halifax Regional Municipality
🏢 Manulife
📍 Halifax Regional Municipality