Join Service Titan as a Customer Support Specialist and assist clients in navigating our innovative software. Leverage your technical skills to provide solutions and stellar service.

As a pivotal member of our support team, you will directly engage with customers to resolve inquiries and issues related to our product. With an emphasis on enhancing customer experience, your role will involve problem-solving and de-escalating situations efficiently.

This is a outstanding opportunity for those who wish to advance their careers while making a difference.

Key Responsibilities:
Respond to customer inquiries through various platforms
Develop tailored solutions for user needs and software usage
Minimize escalations by utilizing available support tools




Deliver high-quality technical solutions rapidly
Stay knowledgeable about software updates and features

Requirements:
Preferred bachelor’s degree or equivalent technical support experience
Robust analytical and critical thinking skills
Excellent communication and interpersonal abilities
Self-driven and adaptable in a agile work environment
Familiarity with data analysis tools is advantageous

Help shape exceptional experiences for Service Titan customers with your technical expertise and customer-centric approach.
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📌 Servicetitan Customer Support Specialist Toronto
🏢 ServiceTitan
📍 Toronto