Shape customer experiences and sales success at Michaels' CAL-EAST HILLS location. This pivotal role focuses on leading teams and delivering outstanding service.

As the Sales Manager, you will be responsible for implementing company policies, maintaining operational standards, and promoting best practices in selling. Overseeing various store operations, you will ensure a seamless customer journey while driving the team to meet sales targets.

Your leadership fosters a culture of engagement and sales excellence.

Key Responsibilities:
Ensure compliance with company policies and SOPs
Promote customer loyalty through effective programs
Provide Manager-on-Duty coverage for store leadership
Train and develop team members across departments
Enhance service standards and customer satisfaction

Requirements:
3+ years of leadership experience in retail
Proven track record in sales and service delivery
Excellent communication and coaching skills
Familiarity with loyalty programs and customer engagement
Ability to perform in diverse and quick-paced settings

Drive performance and create memorable shopping experiences by leading at Michaels.
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📌 Retail Sales Manager At Michaels Calgary
🏢 The Michael's Companies
📍 Calgary