Drive customer satisfaction at goeasy as a Customer Service Expert in our creative contact center. Utilize your bilingual skills to assist customers with financial and home needs.
At goeasy, you’ll play a transformational role supporting easyfinancial and easyhome brands. Your commitment to excellence will be vital in creating positive experiences through effective communication. Handling various channels including phone, chat, and social media, you will engage with customers and address their inquiries accurately and compassionately.
Key Responsibilities:
Engage customers in both French and English
Resolve issues through compassionate inbound call support
Implement effective solutions based on company knowledge
Handle high call volumes efficiently with accuracy
Follow company policies while maintaining excellent service
Requirements:
Bilingual proficiency in French and English
Experience in a related customer service setting
Strong written and verbal communication skills
Familiarity with Microsoft Office applications
Capacity to thrive in a agile workspace
Grow your customer service career by joining a recognized workplace at goeasy!
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📌 Customer Service Expert At Goeasy Mississauga
🏢 goeasy
📍 Mississauga
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