Join D-Wave as a Service Team Leader, focusing on next-gen quantum computing systems. Ensure service excellence, operational reliability, and customer satisfaction in a high-tech setting.
In this role at D-Wave, you'll lead a agile Service team within the Hardware Engineering Department. Your responsibilities include integrating and supporting quantum computing systems while facilitating collaboration with Engineering and Manufacturing teams.

The focus is on maintaining high system reliability and continuous improvement of service operations.

Key Responsibilities:
Develop objectives for a high-performing service team
Oversee fleet monitoring and issue resolution
Partner with Engineering to enhance service protocols
Lead preventative action and trend analysis initiatives
Manage service tools, documentation, and budgets

Requirements:
Bachelor's in Engineering Physics or similar
10+ years experience in high-tech environments
Strong analytical and conflict resolution skills
Excellent written and verbal communication
Proven experience in resource allocation

Lead the charge in developing cutting-edge service solutions at D-Wave Quantum.
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📌 D Wave Quantum Service Team Leader Burnaby
🏢 D-Wave
📍 Burnaby