A cybersecurity leader is seeking a Technical Support Specialist in Burnaby to provide exceptional customer service and technical assistance. Key responsibilities include troubleshooting Fortinet products, managing high-profile cases, and contributing to knowledge sharing.
The ideal candidate will have over 5 years of technical support experience, deep OS knowledge, and robust communication skills. Market-competitive salary of CAD 86,000 - 106,000, plus comprehensive perks package including medical, dental, and vision coverage.
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