Drive impactful customer relationships as the Senior Director of Strategic Accounts at Siena, emphasizing retention and cross-functional expansion. This senior remote role offers autonomy in problem-solving.
Siena seeks a commercially-driven leader to oversee strategic accounts generating over $100K ARR. You will navigate multi-year partnerships with executives while leading teams to integrate services across their business landscapes. Your cutting-edge approach will redefine account strategies for sustained success.
Key Responsibilities:
Directly manage and grow a strategic account portfolio
Design stakeholder maps to identify influence channels
Lead expansions beyond core CX operations
Facilitate executive conversations geared toward value
Work with AEs and PMs to match account requirements with development
Requirements:
Significant commercial history with quantifiable success
C-level relationship management experience
Expertise in navigating complex enterprise accounts
Proven win-back strategies for at-risk customers
Hands-on experience with advanced AI development
Shape the future of customer engagement and deliver results at Siena through strategic account leadership.
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📌 Senior Director Of Strategic Accounts At Siena Mississauga
🏢 Siena AI
📍 Mississauga
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