We are looking for a friendly, organized, and patient-focused Front Desk / Optometric Assistant to join our growing team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and has a passion for delivering exceptional patient care.
As the first point of contact for our patients, you will play a key role in creating a welcoming experience while supporting the clinical team with pre-testing, administrative tasks, and day-to-day clinic operations.
Responsibilities
Greet patients and provide a warm, professional experience from arrival to departure
Schedule appointments, manage patient communications, and answer incoming phone calls
Collect and update patient information and maintain accurate electronic medical records (EMR)
Perform preliminary testing and patient assessments as required
Assist optometrists with patient flow and examination preparation
Educate patients on eye health, treatment plans, eyewear options, and contact lenses
Support optical sales by assisting patients with frame selection and product recommendations
Process payments, insurance claims, and direct billing where applicable
Maintain a clean, organized, and effective clinic environment
Collaborate with team members to ensure a seamless patient experience
Who you are
Someone with strong communication and interpersonal skills
Ability to multitask and prioritize effectively in a busy environment
Detail-oriented with excellent organizational skills
Comfortable learning current technology and electronic medical record systems
Positive attitude and willingness to work as part of a team
Knowledge of optical products, contact lenses, or pre-testing equipment is an asset but not required
What We Offer
Competitive compensation
Extended health benefits
Vision care benefits
In office parking
Supportive and collaborative team environment
Opportunities for ongoing training and professional growth
The opportunity to make a meaningful impact on patients' eye health and overall
experience
Schedule
Monday & Tuesday: 9:00 AM – 5:00 PM
Wednesday & Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 2:00 PM
Saturday: occasionally 10:00 AM – 1:00 PM
Compensation:
$19.00 – $22.00
If you are passionate about patient care and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you!