Join Bosch Truck Group as a Service Manager at our Calgary location, focusing on operational excellence and team leadership. This role is perfect for those passionate about truck service and customer satisfaction.
As the Service Manager, you will lead the service department to achieve both customer and operational objectives. Your responsibilities include developing staff through coaching, implementing quality standards, and fostering a positive work culture. Engaging with clients to resolve issues and enhancing repair services will also be key components of your role.
Key Responsibilities:
• Lead planning and execution of daily service operations
• Develop and refine customer service strategies
• Ensure service shop meets quality standards
• Manage and analyze service department's operational budget
• Promote ongoing education for team members
Requirements:
• Management experience in a dealership setting
• Comprehensive mechanical expertise
• Solid customer service orientation
• Proven ability to lead a technical team
• Advantageous skills in upselling
Drive success by optimizing service performance and nurturing a dedicated team at Bosch Truck Group in Calgary!
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📌 Calgary Service Manager Role
🏢 Bosch Truck Group / Bosch Idealease
📍 Calgary