See the opportunities we have available today in our exciting portfolio of client programs and projectInfrastructure & Capital Projects - Manager, CPG Project Quality Assurance, COM - (QUALD1.11)Share this job as a link in your status update to LinkedIn.Comtech Group Inc. (Comtech), part of Accenture, is a multidisciplinary consulting firm providing integrated consulting solutions on complex capital projects, including Program and Project Management, Project Controls, Engineering, Technical Advisory, Construction Management, and Technology Integration Services. Our team thrives on embracing and navigating technical challenges within the Transportation and Infrastructure, Industrial and Manufacturing, Energy and Utilities, and Buildings and Facilities markets. Our core focus is supporting project owners through collaborative and integrated partnerships to deliver projects that improve the world around us.Job TitleInfrastructure & Capital Projects - Manager, CPG Project Quality Assurance, COMLocationToronto, ON CA (Primary)CategoryJob TypeFull-timeTHE WORK:You’ve Never Been Satisfied with “Positive Enough.”You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you’ll do exactly that. You’ll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before.You’ll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we’re transforming how capital projects are planned, managed, and executed, creating a better way to build for the future.Because “good enough” builds the past. You’re here to build what’s next, on a team that outperforms every norm.Accountable to (Integrated) Project Delivery Team for timely data and information regarding the status of all aspectsof the project’s quality assurance and quality control and providing recommendations for resolving any non-compliance and/or issuesResponsible for the application of CPG Quality Management System including project specific plans, processes and procedures and guides as extensions to and consistent with the CPG Quality Management System including the continual improvement cycle drawing on previous experience and industry practiceResponsible for the Project Quality Management Plan detailing the objectives of the project as consistent with CPG strategy and objectives and in alignment with the (Integrated) Project Delivery Team and Senior Manager, CP Quality ManagementResponsible for the identification, development, reporting and analysis of quality metrics and managing agreed key performance indicators for the project including quality management system performanceResponsible for development and training (Integrated) Project Delivery Team on Project Quality Assurance Plan, CPGQuality Management System and Continual Improvement by way of, but not limited to, workshops, courses, online education and orientation (onboarding) of (Integrated) Project Delivery Team membersResponsible for the assurance, management and review of 2nd Party contracted quality submissions, e.G. ITPsResponsible for the review and approval of Quality control site reports and test results, ensuring all documentation meets project quality assurance plan requirements and industry standards.Responsible for ensuring all quality control inspections, testing and site visits are conducted as per Quality assurance plan requirements.Responsible for the identification, resolution or escalation of quality issuesSupports the development and application of audit on the (Integrated) Project Delivery Team and 2nd Parties (direct contracted parties) with respect to compliance with CPG Quality Management System and contracted obligations alongside (Integrated) Project Delivery Team and Manager, CPG Quality AuditSupports the implementation of continual improvement initiativesSupports working groups and committees with specialized functional knowledge and offers expert recommendations concerning quality assuranceCustomer/StakeholderWorks strategically, develops and cultivates key relationships with a wide number of internal and external stakeholders, including but not limited to contracted parties, government, agencies and/or communities to aid in the successful delivery of the Project Quality Assurance PlanPro-active participant in project delivery management meetings, presentations and committees and quality management functional meetings,



presentations and committeesActs as an ambassador and liaison for the client as necessaryCommunicates and provides support to both internal and external clients to enhance and achieve organizational goalsLiaises with internal departments regarding operational issues or improvements, and provides Quality subject matter expertise to management team on as required basisDevelops, fosters and maintains relationships with provincial ministries, municipalities, external authorities, private companies and the public to facilitate the advancement of organizational objectivesWorks with staff at all levels to exchange information, coordinate efforts and resolve issuesCollaborates with other stakeholders and functions across the client to ensure alignment of activities and other ongoing initiativesOperational ExcellenceFosters a safe and healthy work setting and complies with health, safety and environmental standards that meet or exceed legislated requirementsEstablishes and maintains quality assurance and control on assigned project(s) ensuring deficiencies are addressed promptly and minimizes corporate liability by working with stakeholders to identify and mitigate risk and resolve issuesDevelops and implements effective quality assurance strategies and tactics supported by data driven analysis and observed, rationalized industry practicesDevelops service levels, measures and performance targets and regular reportingSupports project delivery through managing quality assurance objectives and consistency with corporate and CPG goalsSupports project delivery and organizational initiatives to be on time and within budgetSupports a culture of continual improvement for an environment of high service standards and timely deliveryRecommends change to policy, plan, process or standards for continual improvement and to advance excellence in project management practicesDrives innovation by reviewing and analyzing processes to identify gaps and opportunities for improvementRemains current on trends, behaviors and industry practicesIdentifies potential risks and risk mitigation activities to inform budget, estimating and forecasting functionsManages resource budget for Project Quality Assurance Lead, Senior Quality Assurance Coordinators (SQACs) and Quality Control Coordinators assigned to the project and expenses within the role’s scope and budgetDevelops and maintains departmental budget, ensures adherence to budget constraints, analyzes variances, scrutinizes expenditures, and approves payments and takes appropriate action to ensure budget is at or under plan within the role’s scopeAssesses and determines required workforce planning requirements to perform and maintain service levels, identifies budget constraints and overall impact on financial resources within the role’s scopePrepares and monitors annual budget and submits a business plan regarding budget related expenditures within the role’s scopeMonitors progress to ensure that planning objectives are delivered on time and within budget, that anticipated business results are achieved and able to explain off-plan overages and exceptions within the role’s scopeEstablishes processes, controls and measures to ensure appropriate expense allocation, cost management and overall fiscal responsibility within the role’s scope.Maintains departmental budget, ensures adherence to budget constraints, analyzes variances, scrutinizes expenditures and approves payments and takes appropriate action to ensure budget is at or under plan within the role’s scopeDirectly manages up to 10 individuals performing quality assurance and quality control related tasks, manages the work of contractors assigned to the team and maintains engagement of consulting supportProvides leadership and direction to staff and project team (e.G. defines team member roles, responsibilities and expectations) including coaching and mentoring to ensure the quality and consistency of workManages staff performance to ensure adherence to timelines and objectives while addressing any performance gaps through correcting actions and timely feedback to ensure a cohesive operational unit and the optimum use of team skillsBe the subject matter expert and develop organization capability for quality assurance and quality controlCreates a working environment that is aligned with the organization’s desire to be a “best company to work for”, ensuring that people resources possess the required skills,



are supported and have the resources to do the jobDemonstrates leadership and core competencies at a high level and is an exemplary model of living the corporate Values and Code of EthicsDevelops and maintains an environment of positive collaboration through developing relationships and engagement across the client and other stakeholdersWorking ConditionsOffice-basedWith all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.HERE’S WHAT YOU’LL NEED:Minimum of 12 years of experience in Consulting in area of specialtyMinimum of 8 years of progressivesenior leadership experience andrelated experience in Quality AssuranceBachelor’s degree in a relevant fieldCertified QMS 2015 Auditor or have experience in a similar quality management representative role for a transit project of a similar scope to this Project and have successfully completed an ISO 9001 Lead Auditor CourseA firm understanding of and experience in Engineering and Construction procedures, principles, and conceptsA working knowledge of ISO 9001 and its application in Engineering and Construction projectsDemonstrable exceptional technical skill in quality assurance and quality control in project management/construction industry including the creation and delivery of detailed Project Quality Assurance Plan including quality controlHighly skilled in quality assurance and quality control theory, principles and practiceComprehensive understanding of broader project management theory, principles and practiceAdvanced skills in Microsoft OfficeMust maintain career development to keep abreast of emerging technologies, methods, and best practicesAbility to arrange priorities and elevate competing risks to meet deadlines with minimum input from leadershipKeen eye for detail and adept problem-solving abilitiesMust have demonstrated experience relaying and receiving information (written and verbal)Expert ability to detect, capitalize on, and be sensitive to others' strengthsBONUS POINTS IF YOU HAVE:Experience in overseeing implementation of Quality program based on ISO 9001:2015 structuringExperience with conducting Internal and External Audits based on ISO 9001:2015 Standard RequirementsExperience with NCR Management and verify implementation of the corrective actionTact to perceive and ameliorate conflict and tensionCapability to supervise, delegate, and develop capacityExpert ability to work collaboratively and independently in a structured, disciplined, technology-driven environmentAbility to work creatively and analytically in a problem-solving environment by ensuring effective teamwork, promotion of innovation, and overall excellenceDemonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practicesProven capacity to anticipate, identify, and minimize risksCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.The recruiting efforts for this position are intended to fill a brand new position.The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.Role Location Annual Salary RangeAccenture Infrastructure & Capital Projects Inc. (Accenture I&CP), formerly Comtech Group Inc., now a wholly owned subsidiary of Accenture, is committed to providing accessible employment practices that comply with local legislative requirements. If you require accommodation during any stage of the recruitment process, please notify the People and Culture Team by emailing [email protected]. Accenture I&CP offers our employees a competitive compensation package with comprehensive employee benefits, and an inclusive environment that fosters teamwork & entrepreneurial spirit. Accenture I&CP is an equal prospect employer.To provide you with the most effective recruiting process, Accenture I&CP may use artificial intelligence to create insights on how your candidate information matches the requirements of the role you have applied to. The final decision will always be taken by then hiring team after considering your candidate profile in full. As a candidate you can choose to opt out of this artificial intelligence screening process by emailing [email protected] and be rest assured that this will not negatively impact your opportunity for employment with Accenture.Why Choose a Career with Accenture I&CP?From working on challenging, world-class projects to professional development support and high-quality standards, there are many reasons to join Accenture I&CP.#J-18808-Ljbffr

📌 Associate Director Quality Assurance Leadership (Toronto)
🏢 Accenture
📍 Toronto