Join Rogers as a Director of AI and Customer Insights. This role entails leading analytics and customer intelligence initiatives to enhance engagement and retention strategies.In this pivotal position, the Director will report to the SVP of Digital, steering the Customer Intelligence and Digital Customer 360 initiatives. The focus is on creating actionable insights from behavioral and operational data to improve business outcomes. Collaboration with various teams will be essential to drive a unified customer understanding across all platforms.Key Responsibilities:Spearhead the Customer Intelligence roadmapEstablish person-centric customer understandingCreate predictive models and intelligence assetsPartner with teams to enhance customer retentionFoster a culture of innovation and improvementRequirements:Over 10 years of experience in data science or analyticsRelevant university degree requiredStrong leadership and communication skillsAbility to navigate organizational complexitiesExpertise in customer engagement and lifecycle managementShape the future of customer relationships and insights at Rogers.#J-18808-Ljbffr

📌 Director Of Ai & Customer Insights At Rogers (Toronto)
🏢 Rogers communications
📍 Toronto