We have an immediate need for Managers in Windsor, Ontario.
We offer Part time and Full time Management positions.
Qualifications
- 1 - 3 years food service experience in a management role is mandatory
- Demonstrated customer service experience
- Strong communication skills
- Proven leadership ability
- Computer proficiency
- Able to operate effectively in a fast paced environment
Hospitality
- Leads by example to demonstrate and reinforce with employees that the customer is the top priority
- Responds to customers in a friendly manner with an appropriate sense of urgency
- Responds to special customer requests in a friendly manner
- Responds to customer service complaints, resolving problems and turning negative situations into positive situations
- Assists in ensuring optimal employee coverage at all times and fills in as required for various areas during busy periods to maintain optimal customer service levels
People
- Assists in the hiring and orientation process for new employees
- Ensures all new employees are fully trained in accordance with company standards
- Supervises and manages performance of Storefront Employees, Production Employees,
and Shift Supervisors to ensure all job duties and behaviors are aligned with store policies, and takes corrective action when necessary
- Motivates employees to meet goals and objectives, and provides guidance and assistance as required
Operations
- Assists in maintaining a productive and safe work workplace in accordance with all Tim Hortons operating, food safety, security, health and safety, and employment standards and applicable legislation
- Assists the Store Owner and Store Manager in maintaining optimal inventory levels and proper yields from all products
- Responsible for daily cash procedures and financial reporting
- Assists with the preparation of the production sheet for bakery and donut items
- Performs regular property walk-throughs and ensures all standards are being met
- Monitors for, responds to and corrects unsafe acts and conditions, escalating the issues where necessary
- Monitors information sources to keep current with new information
- Other duties as required
If you are interested in this position, please Apply Now.