Join Manulife as the Assistant Vice President, Unified Digital in Toronto and lead transformative digital initiatives that improve customer access and engagement. This hybrid position requires expertise in digital transformation strategies.In this pivotal role, you will oversee the digital optimization efforts for Manulife Canada's public sites and digital access solutions, ensuring alignment with business goals and customer needs. Your focus will be on creating a comprehensive digital roadmap, mobilizing teams, and delivering measurable outcomes that enhance customer experiences.



Collaborate across departments to foster a unified digital strategy.Key Responsibilities:Develop actionable strategies for public site optimizationLead customer identity and access initiativesEnsure interconnected digital journeys across platformsEstablish steering committee governance for project oversightInspire teams to prioritize customer-centric solutionsRequirements:Over 15 years of experience in digital strategy implementationDemonstrated success in leading complex portfoliosProficient in aligning diverse stakeholders and executing decisionsIn-depth knowledge of digital ecosystems and customer engagementSkilled in executive communication and stakeholder relationsTransform customer experiences at Manulife through strategic leadership and impactful digital initiatives.#J-18808-Ljbffr

📌 Assistant Vice President Of Digital Experience (Toronto)
🏢 Manulife Financial
📍 Toronto