Mohawk Medbuy Corporation seeks a Sourcing Service Desk Agent to act as the first point of contact for sourcing-related inquiries and to deliver high-quality support to Members and Vendors. You will triage requests, route complex issues to appropriate teams, and strive to meet SLA targets with clear, empathetic communication.
The role emphasizes customer focus, professional documentation, and continuous improvement of service workflows in a healthcare procurement workplace.
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📌 Sourcing Service Desk Agent — Remote Support (Toronto)
🏢 Mohawk Medbuy
📍 Toronto
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