Take charge of customer experience innovation as a Senior Technical Leader at Cisco. Leverage your expertise in AI and automation for transformative solutions.In this pivotal role, you'll lead high-impact technical projects while collaborating with senior customer leadership and various teams. Your focus will be on enhancing customer solutions through strategic engagements and ensuring technical excellence. You will also mentor team members and resolve any critical technical challenges, advocating for data-driven enhancements based on customer insights.Key Responsibilities:Direct complex projects ensuring technical standards are metEstablish testing environments and manage technical issuesCoach team members to improve their technical capabilitiesWork closely with stakeholders on technology strategiesPromote product enhancements based on customer feedbackRequirements:Bachelor's with 8+ years or Master's with 6+ years experienceRequired expert-level certification (CCIE)Bilingual proficiency in Canadian French and EnglishExpertise in automation and cloud technologiesKnowledge of routing and security protocolsLead customer experience initiatives at Cisco and make a significant impact in the tech world.#J-18808-Ljbffr

📌 Senior Customer Experience Technical Leader (Montreal)
🏢 Cisco Systems
📍 Montreal