Support customer journeys at goeasy as a Customer Service Representative, connecting with clients in both French and English. Your role will encompass creating positive experiences and resolving inquiries effectively.In the dynamic contact center of goeasy, you will be pivotal in delivering high-quality service across various communication channels. Emphasizing compassion and empathy, you'll handle inbound calls, data entry, and follow established protocols to assist customers in achieving their goals. This position is perfect for those with a results-oriented mindset and a desire to contribute to an award-winning culture.Key Responsibilities:Engage with customers through multiple service channelsAccurately record data and follow call scriptsProvide empathetic support for customer inquiriesMeet and exceed call center performance metricsEnsure compliance with company policies and proceduresRequirements:Bilingual proficiency in French and EnglishPrior experience in a customer-focused environmentExceptional communication and problem-solving abilitiesStrong ability to adapt in a rapid-paced settingFamiliarity with MS Office and digital communication toolsBring your skills and passion for customer care to goeasy.#J-18808-Ljbffr

📌 Customer Service Role At Goeasy (Mississauga)
🏢 goeasy
📍 Mississauga