19 Aug
|
Woola Mech
|
Coquitlam
19 Aug
Woola Mech
Coquitlam
Join WoolaPower Systems as a Customer Support Specialist, where you'll coordinate generator service and maintain client relationships. Your organization and attention to detail are crucial for ensuring seamless service operations.
In this Customer Service Representative role, you will be at the forefront of supporting our customers, managing technician schedules, and ensuring timely repairs. Ideal candidates should have a background in power generation or related fields, showcasing their proactive problem-solving skills in a busy service environment.
Key Responsibilities:
• Schedule maintenance work orders for generators
• Ensure timely coordination of emergency service requests
• Review and approve technician expense reports
• Prepare service documentation and customer communication
• Manage inventory levels and procurement of parts
Requirements:
• Minimum 2-5 years of customer service experience
• High school diploma or equivalent required
• Robust organizational and time management skills
• Proficiency in Microsoft Office Suite
• Ability to communicate professionally with stakeholders
Contribute to WoolaPower’s mission by delivering exceptional customer service and enhancing operational efficiency.
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📌 WoolaPower Customer Support Specialist (Coquitlam)
🏢 Woola Mech
📍 Coquitlam