Join Driven Data as a Manager of Client Success, focusing on analytics and client relationships in automotive retail. Enhance dealer partnerships through strategic marketing insights and data-driven solutions.
As Driven Data continues to grow, our need for a Manager of Client Success arises. This role demands a thorough understanding of dealership technology and the automotive landscape while ensuring ongoing product adoption and relationship management. You'll guide dealers in leveraging data for performance enhancement.
Key Responsibilities:
• Champion the daily relationship management with clients
• Conduct training on product functionality and analytics
• Resolve customer issues while providing ongoing support
• Design customized strategies based on dealership objectives
• Collaborate on marketing attribution and campaign performance
Requirements:
• 5-7 years in automotive retail or SaaS client success
• Insightful grasp of dealership metrics and KPIs
• Deep knowledge of automotive technology systems
• Robust communicator with business acumen
• Proven ability to form effective client relationships
Utilize analytics to transform dealer operations and support their success with Driven Data's innovative solutions.
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