Lead transformative changes at CAA Atlantic as Director of Contractor Network. This pivotal role enhances service reliability and partner relationships for over 330,000 members in Atlantic Canada.In this position, you will work alongside the Vice President of Operations to manage a vast network of service providers. Your focus will be on delivering high-quality assistance and continuous improvement, significantly impacting member trust and satisfaction.



Engage with stakeholders to align the Contractor Network's operations with CAA Atlantic's values and strategic goals.Key Responsibilities:Collaborate on multi-year strategies for contractor performanceMonitor and improve service delivery using KPIsEngage service providers through training and incentivesManage contracts and budget processes effectivelyIdentify best practices to streamline operationsRequirements:Education in Business Administration or related field10+ years leadership experience, preferably in service industriesProven ability in contract management and vendor relationsStrong analytical skills with KPIs and performance metricsWilling to travel within Atlantic CanadaStrengthen CAA Atlantic's Contractor Network through exceptional leadership and a commitment to service excellence.#J-18808-Ljbffr

📌 Caa Atlantic Director, Contractor Network Position (Shubenacadie)
🏢 CAA Atlantic
📍 Shubenacadie