Become a key player at BCP as a Reservations Agent in picturesque Banff. Combine your travel passion with excellent customer service to assist guests in their booking journey.
At BCP, situated in scenic Banff, we're seeking Reservations Agents focused on guest satisfaction. You will assist guests and travel partners, handle bookings, and promote the beauty of Banff National Park. Your role involves diverse communication, making recommendations, and delivering exceptional service in a diverse and welcoming workplace.
Key Responsibilities:
• Handle incoming calls per BCP's reservation protocols
• Create a positive experience while guiding bookings
• Close sales calls and manage electronic bookings
• Advise clients on policies like cancellations or check-in
• Customize bookings based on unique guest needs
Requirements:
• Enthusiasm for travel and nature
• Excellent customer service and communication skills
• Sales or hospitality background beneficial
• Competence in data management tasks
• Awareness of health and safety standards
Contribute your travel expertise and customer dedication to enhance the guest experience at BCP in Banff.
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📌 Reservations Agent at BCP Banff
🏢 Canadian Rocky Mountain Resorts
📍 Banff