Become an AWS Connect Engineer in Toronto, driving our cloud contact center initiatives. Utilize your skills to implement Amazon Connect solutions that enhance customer interactions and support AI functionalities.In this full time role, you will play a key role in designing integrations between Amazon Connect and various enterprise applications. Collaborating with architects and delivery teams, you'll troubleshoot, configure contact flows, and mentor others in Amazon Connect best practices. Onsite presence in Toronto is required 2-3 days per week for optimal engagement.Key Responsibilities:Design Amazon Connect solutions tailored for business needsCreate integrations with enterprise APIsConfigure routing logic and customer journeysCollaborate closely with architects on implementationResolve production issues and maintain systemsRequirements:Proficient in Amazon Connect with hands-on experienceKnowledge of integrating with enterprise applicationsFamiliarity with AWS services: API Gateway, CloudWatchExperience in significant transformation projectsEffective communication and stakeholder management skillsElevate our cloud contact center capabilities as an AWS Connect Engineer.#J-18808-Ljbffr

📌 Cloud Contact Center Aws Connect Engineer (Toronto)
🏢 Areti Group | B Corp™
📍 Toronto