Join Trilogy as a Senior Customer Success Leader, specializing in enterprise renewals and remote engagements. Leverage AI technology to secure valuable contracts and build lasting relationships.
This role requires a seasoned qualified ready to manage the renewals lifecycle for high-value accounts effectively. With at least eight years of relevant experience, you'll navigate complex negotiations and execute renewals with precision. Your efforts will focus on developing AI-powered strategies to optimize customer retention and enhance revenue growth without the constraints of traditional sales environments.
Key Responsibilities: • Drive high-touch engagement with key customers • Optimize structured renewal strategies and methodologies
Requirements: • 8+ years in CSM or relevant roles • Hands-on experience with $100K+ renewals • Excellent English verbal and written skills • Experience with AI tools in sales contexts • Must work U.S. business hours
Excel in a customer-focused role where your expertise aligns with cutting-edge technologies at Trilogy. #J-18808-Ljbffr