Join Questrade Financial Group as an executive leader focusing on customer acquisition and retention. Utilize AI-driven insights to transform client onboarding and maximize conversion rates.As the Director of Acquisition and Retention, you'll spearhead initiatives that enhance customer experiences during the critical onboarding phase. This role requires a strategic leader with expertise in Sales Effectiveness and a passion for optimizing conversion velocities across various engagement channels.Key Responsibilities:Direct a specialist-driven Growth Middle OfficeEnhance customer onboarding through optimized engagement strategiesCollaborate with WFM to ensure service levels during peak periodsManage metrics including conversion rates and client satisfactionAdvocate for AI solutions to improve retentionRequirements:Degree in Business, Finance, or Engineering10+ years of progressive leadership in Financial ServicesExperience managing large teams in high-volume settingsStrong foundation in sales frameworks and CRM systemsSkilled in data visualization tools like TableauLeverage your expertise to innovate customer transition processes at QFG, fostering an inclusive and cooperative environment.#J-18808-Ljbffr

📌 Executive Role In Acquisition & Retention (Toronto)
🏢 Questrade Financial Group
📍 Toronto