Join the Greater Toronto Airports Authority as a Senior Advisor for Digital Experience and play a pivotal role in transforming Toronto Pearson's services. Deliver innovative solutions that enhance the customer journey.
This senior role at GTAA involves strategizing and enhancing digital experiences for travelers at Toronto Pearson. You will focus on using customer insights to drive engagement and satisfaction while steering digital transformation efforts. This position necessitates creativity and expertise in digital strategies.
Key Responsibilities:
• Drive customer-focused digital transformation projects
• Gather and analyze user data to improve experiences
• Work collaboratively with diverse teams on initiatives
• Oversee the deployment of digital communication strategies
• Track and report on digital engagement metrics
Requirements:
• Experience in digital strategy and customer experience
• Robust problem-solving and analytical skills
• Ability to work collaboratively in teams
• Proficiency with digital engagement platforms
• Familiar with current digital trends
Join GTAA to propel your career in digital innovation and customer experience!
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📌 Digital Experience Transformation Advisor - GTAA (Toronto)
🏢 Toronto Pearson International
📍 Toronto