Become a Customer Service Specialist with RGH Commercial Equipment Service, focusing on delivering customer satisfaction in the food service industry. Manage calls and service requests while ensuring efficient communication.
This role requires a minimum of 1-2 years in customer service and proficiency with ERP systems. You will engage with clients through emails and calls, ensuring their needs are met and issues resolved. RGH, a leader in commercial kitchen services, sets the standard for support in the Greater Toronto Area.
Key Responsibilities:
• Manage and resolve customer inquiries effectively
• Process service requests with precision
• Maintain communication and strong relationships with clients
• Update customers on service timelines and technician schedules
• Execute warranty verifications and payment processing
Requirements:
• High school diploma required
• 1-2 years' experience in customer service
• Solid familiarity with ERP and Office software
• High data entry accuracy and basic math skills
• Excellent communication in English, both spoken and written
Join RGH and contribute to a team dedicated to service excellence and customer support.
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📌 RGH Customer Service Specialist Position (Markham)
🏢 RGH Commercial Equipment Services
📍 Markham