Join Prenuvo in Toronto as a full-time Patient Service Representative, focusing on enhancing patient satisfaction. You will utilize strong communication skills to manage patient inquiries and care.
In this essential role, you’ll support our commitment to proactive health care by ensuring that patients receive timely assistance and resolution of their issues. You will educate patients on our services and facilitate their overall experience. Your contributions will directly impact patient retention and well-being at Prenuvo.
Key Responsibilities:
• Respond and resolve patient and physician inquiries
• Manage account setup and billing-related questions
• Schedule appointments for patient scans
• Maintain accurate records of all interactions
• Identify opportunities to enhance patient satisfaction
Requirements:
• Customer support experience preferred
• High level of emotional intelligence
• Excellent written and verbal communication skills
• Solid time management and multitasking abilities
• Flexibility to work weekends and holidays
Help shape a new era in healthcare while ensuring patient satisfaction with Prenuvo.
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📌 Full-Time Patient Service Representative (Toronto)
🏢 Socotra
📍 Toronto