Drive luxury service as the Concierge Team Lead for Fitzrovia. This hands-on role requires exceptional leadership and communication skills to enhance the resident experience.

As the Concierge Team Lead, you'll be a brand ambassador, ensuring high service standards while overseeing a team dedicated to client satisfaction. This position involves coaching team members and managing daily front-of-house operations for Fitzrovia’s upscale properties. Adaptability and passion for hospitality are essential traits for thriving in this role.

Key Responsibilities: • Manage Concierge team to uphold service excellence • Resolve inquiries for residents and guests promptly • Conduct team training, onboarding,



and performance reviews • Ensure clear communication between Concierge and property management • Coordinate amenity spaces and events for residents

Requirements: • High school diploma; higher education preferred • 2-4 years in customer service or luxury hospitality • Solid leadership in fast-paced service environments • Excellent communication and organizational skills • Familiar with property technology platforms

Join Fitzrovia and contribute to an elevated living experience through exceptional service leadership. #J-18808-Ljbffr

📌 Concierge Services Leader at Fitzrovia (Winnipeg)
🏢 Fitzrovia Real Estate
📍 Winnipeg