Deliver impactful patient care as a Coordinator for Shoppers Drug Mart in Mississauga, Ontario. Your focus will be managing inquiries and ensuring a seamless experience for patients and professionals alike.
As a key member of the Patient Support Program team, you will respond to inquiries, triage calls to specialized teams, and ensure accurate documentation. This role requires action-oriented, empathetic communication, critical for improving patient outcomes. You'll interact with a diverse range of stakeholders in healthcare, enhancing their experience with our services.
Key Responsibilities:
• Handle incoming patient and pharmacy inquiries
• Direct calls to the right team members for resolution
• Maintain and index patient documentation




• Ensure compliance with data integrity practices
• Act as a patient advocate for effective therapy access
Requirements:
• Proven skills in customer service or healthcare settings
• Solid attention to detail and organizational skills
• Commitment to confidentiality and ethical standards
• Results-driven and performance-oriented mindset
• Understanding of healthcare processes and treatments
Expand your career in patient care and contribute to the quality of health services with Shoppers Drug Mart in Mississauga.
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📌 Coordinator of Patient Care Services (Mississauga)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Mississauga