Join the City of Toronto as a Facilities Management Dispatch Coordinator, ensuring smooth operations at the Scarborough Civic Centre. Manage service requests, coordinate technicians, and enhance facility efficiency.
As a pivotal member of the Corporate Real Estate Management team, you will be responsible for triaging city-wide service requests, monitoring workflows, and dispatching technicians or vendors effectively. This full time position requires experience in facilities management, strong communication skills, and the ability to navigate complex maintenance systems to meet urgent needs.
Key Responsibilities:
• Triage emergency calls and requests for services
• Coordinate work across multiple trades and facilities
• Assist in scheduling technician assignments and service delivery




• Ensure health and safety standards during all operations
• Report on service performance and trend analysis
Requirements:
• Significant experience in facilities management settings
• Familiarity with computerized maintenance management systems
• Knowledge of health and safety regulations
• Strong customer service and communication abilities
• Capability to handle high volumes of requests under pressure
Leverage your facilities management expertise to improve service delivery and operational excellence within the City of Toronto.
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📌 City of Toronto Dispatch Coordinator Role
🏢 City of Toronto
📍 Toronto