Step into the role of IT Systems Specialist at Kiokii, where you'll manage ERP and POS systems in a dynamic retail environment. This position requires both technical acumen and effective vendor communication.
As an IT Systems Specialist, you will oversee the administration of our core business technologies, focusing on ensuring seamless operations across our stores. You will work with ERP and POS systems, tackling discrepancies and improving system performance with your analytical skills. An ideal candidate thrives in cooperative settings, solving IT challenges alongside internal and external partners.
Key Responsibilities:
• Support daily operations of NetSuite and Heading POS software
• Troubleshoot and resolve various system issues




• Monitor and recommend improvements for system performance
• Handle IT helpdesk requests and documentation
• Manage Microsoft 365 user accounts and licenses
Requirements:
• Minimum 3 years of systems support experience
• ERP and POS system support expertise
• Proficiency in SQL and system integrations
• Experience managing helpdesk systems
• Fluent in Mandarin for vendor communication
Your technical ability and commitment to operational excellence will play a vital role in Kiokii's success.
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📌 Kiokii IT Systems Specialist Role (Markham)
🏢 Kiokii and...
📍 Markham