Join Ripple as a Senior Customer Success Manager dedicated to treasury solutions. Contribute to enterprise value realization and enjoy exceptional career advancement opportunities.As part of Ripple's Global Customer Success Team, you will oversee critical engagements for enterprise treasury clients. This role focuses on ensuring clients achieve their financial objectives through effective engagement and creative use of Ripple's treasury solutions.
Your leadership will drive retention and advocacy among key accounts while fostering valuable relationships within treasury teams.Key Responsibilities:Build relationships with treasury executives to ensure product adoptionGuide enterprise customers through critical milestones to successDevelop tailored Value Achievement Plans focused on business outcomesAutomate customer lifecycle engagements and maintain user engagementCollaborate with internal teams to enhance customer experiencesRequirements:7+ years in account management or customer successDeep understanding of treasury operations and fintechProficient in stakeholder engagement and organizational navigationExceptional verbal and written communication skillsStrong project management experience driving measurable valueBring your expertise in customer success to enrich enterprise treasury experiences at Ripple.#J-18808-Ljbffr