Join ABB as a Service Manager and guide service strategy while ensuring profitable growth. Lead a dedicated team and enhance customer experience in a dynamic environment. In this pivotal role, you will steer the service strategy while managing the P&L; to meet the organization's performance objectives.

Your leadership will foster a culture of collaboration and continuous improvement, focusing on optimizing service delivery efficiency and customer satisfaction. This senior managerial position is economical and requires a explicit vision for operational excellence. Key Responsibilities:

- Lead service strategy aligned with business goals
- Ensure effective P&L; management
- Drive improvements in service responsiveness
- Develop and mentor a team of 10+ professionals
- Resolve critical customer issues directly

Requirements:

- Bachelor’s degree mandatory
- Over 12 years of related experience
- Proven track record in a B2B technical environment
- Leadership experience with diverse teams
- Bilingual in English and French required

Empower your career at ABB, where your leadership drives impactful service outcomes.

📌 ABB Service Manager Role (Quebec City)
🏢 BlackBerry
📍 Quebec City