Elevate customer service and team performance as the Client Support Supervisor at ABSA. This hybrid position emphasizes developing people and improving administrative processes. As a Client Support Supervisor, you'll lead a team critical to ABSA's technical services.

Your role includes managing workflows, enhancing service standards, and driving team engagement through coaching and feedback. Prior experience in leadership and a commitment to customer service excellence will set you apart. Key Responsibilities:

- Oversee administrative staff and provide day-to-day support
- Set expectations and monitor team performance
- Identify training needs and promote skill development
- Track operational performance metrics effectively
- Represent the team in cross-functional initiatives Requirements:
- Minimum of 2 years in supervisory roles
- High School Diploma as a minimum qualification
- Familiarity with process improvement methodologies
- Change management training (Prosci preferred)
- Business-related diploma or certificate is advantageous Lead with purpose and impact customer satisfaction at ABSA.

📌 ABSA Client Support Leadership Role (Calgary)
🏢 ABSA
📍 Calgary