Be the face of Medavie Blue Cross as a Benefits Specialist in St. John’s, NL. You'll provide outstanding service and support customers with their benefits inquiries.
This role involves engaging with walk-in clients, helping them navigate Medavie Blue Cross products and addressing their concerns. You will offer educational support and facilitate inquiries through skilled, empathetic communication, while helping achieve team goals.
Key Responsibilities: • Work directly with customers to enhance service • Educate clients about online self-service options • Follow up on customer inquiries and claims • Answer routine policy-related questions effectively • Suggest improvements for service processes
Requirements: • High school and post-secondary diploma • 18 months of relevant customer service experience • Effective listening and communication skills • Proficient in multiple computer applications • Quick and precise data entry skills
Utilize your customer service expertise to enrich the client experience at Medavie Blue Cross. #J-18808-Ljbffr