Company Overview

Eco-West is a Canadian company focused on delivering outdoor solutions for public and community spaces. Our approach focuses on clear communication and making projects easy to build, ensuring high quality from start to finish. By combining design, engineering, and manufacturing expertise, we provide solutions that are practical, durable, and built for long-term performance in real-world conditions.

Job Overview

We are seeking a dynamic and energetic Account Manager to join our team and drive growth through exceptional client relationships. In this role, you will be the key point of contact for our valued customers, ensuring their needs are met with enthusiasm and professionalism. Your proactive approach will help expand our market presence, foster loyalty, and deliver tailored solutions that align with client goals.

If you thrive in a fast-paced setting and possess a passion for sales and customer service, this is the perfect opportunity to elevate your career.

Responsibilities

- Develop and maintain strong relationships with existing clients while actively identifying and pursuing new business opportunities.
- Generate leads through client outreach, networking, referrals, tender opportunities, industry events, and other sales activities.
- Meet with clients to understand their project requirements, budgets, timelines, and site conditions, and recommend suitable products and solutions.
- Prepare quotations, proposals, product presentations, and tender documents, and follow up with clients throughout the decision making process.
- Negotiate pricing and project terms, close sales, and work toward assigned revenue and business development targets.




- Act as the primary point of contact for clients throughout the entire project, providing clear updates and responding promptly to questions or concerns.
- Process confirmed orders and coordinate with internal supply chain staff to ensure product specifications, quantities, pricing, and lead times are accurate.
- Coordinate transportation, site delivery, and installation with clients, suppliers, contractors, and installation teams.
- Track project schedules and address delivery, product, or installation issues to keep projects moving forward.
- Provide ongoing customer service, warranty support, and follow up after installation to encourage repeat business and long term client relationships.
- Maintain accurate sales records, client information, project updates, and sales forecasts in the company’s tracking system.

Qualifications

- Hold valid driving license and access to a vehicle.
- Proven experience in B2B sales or retail sales environments with a track record of meeting or exceeding targets.
- Strong communication skills with the ability to negotiate effectively across diverse audiences.
- Demonstrated analysis skills to interpret market data and customer feedback for strategic decision-making.
- Fluent in Mandarin in an asset.
- Experience in telemarketing or marketing campaigns is highly desirable.
- Excellent customer service skills with a proactive attitude toward client engagement.
- Knowledge of insurance sales or related financial services is a plus but not required.

Pay: $25.00-$30.00 per hour

Benefits

- Dental care
- Extended health care
- Mileage reimbursement
- Vision care

Experience:
- account management: 2 years (preferred)

Language:
- Mandarin (preferred)

Licence/Certification:
- Driving Licence (preferred)

Work Location: On the road

📌 Account Manager (Edmonton)
🏢 Eco-West Modular
📍 Edmonton