Become the Team Lead for IT Application Support at La Vie en Rose. This role calls for experienced IT professionals with leadership skills and a focus on delivering high-quality service to internal users.Reporting to the Director of IT Infrastructure, the IT Application Support Team Lead is responsible for guiding and mentoring a dedicated team. Key duties involve monitoring integrations, managing incidents, and ensuring effective communication across the organization while maintaining a robust focus on customer satisfaction.Key Responsibilities:Coach and mentor your technical support teamCoordinate major incidents and maintain documentationPromote proactive monitoring of business integrationsIdentify and document recurring incident trendsCollaborate with IT team for application securityRequirements:College or university degree in IT or related field7 to 10 years of relevant IT experienceProven experience in team leadershipBilingual in English and FrenchStrong understanding of retail technology solutionsContribute to La Vie en Rose's mission of empowering women through innovation and technology.#J-18808-Ljbffr

📌 Team Lead For It Application Support (Montreal)
🏢 Hillcrest Mall
📍 Montreal