Join Prenuvo as a Patient Experience Representative and transform patient care in our Toronto office. Your role will enhance patient satisfaction through stellar communication and dedicated support.

In this full-time position, you'll be instrumental in shaping patient experiences. You will address inquiries, teach patients about services, and assist with appointment scheduling. A keen sense of empathy and strong problem-solving abilities are crucial for this pivotal role in our cutting-edge healthcare model.

Key Responsibilities: • Deliver outstanding service across multiple channels • Address inquiries and resolve patient issues swiftly • Guide patients on account and billing concerns • Keep accurate records of patient interactions • Collaborate with departments to improve service delivery

Requirements: • Previous customer service experience is an asset • High emotional intelligence and professionalism • Ability to prioritize tasks under pressure • Commitment to patient confidentiality and care • Available for flexible working hours, including weekends

Be part of our mission to enhance health outcomes through dedicated patient support at Prenuvo. #J-18808-Ljbffr

📌 Customer Service Role at Prenuvo (Winnipeg)
🏢 Prenuvo
📍 Winnipeg